FAQ

What type of paper are your prints printed on?

The paper I use is ultra premium luster photo paper. 

What size prints do you offer?

I offer 8x10 and 11x14 (in inches) size prints. 

What type of packaging do you use?

The prints are placed inside a compostable cellophane bag with chipboard to prevent the prints from bending while being delivered. The prints are then packaged in a stayflat envelope. I place a "do no bend" sticker on the envelope for more security.
The stickers are packaged in a sealed compostable cellophane bag and placed into a sealed envelope. I place a "do no bend" sticker on the envelope for more security.

When will my packages arrive?

The time varies depending on where the item is being shipped and the product. 

How much does shipping cost?

The cost varies depending on where the item is being shipped and the product.

What payment options do you accept?

I accept major credit and debit cards including Visa, MasterCard, American Express, Discover, and more. I also accept PayPal.

Can I cancel my order?

If you want to cancel your order and it has not been shipped yet, I will be able to cancel your order and give you a refund. If your order already shipped, you can no longer cancel your order and cannot recieve a refund.

What should I do if I gave you the wrong address?

Please send me an email to [email protected] with your correct address as soon as possible. Please note, if your order has already been shipped, I cannot change the address and I am not responsible for the item going to the wrong address. 

What is your returning policy?

I do not accept returns and all sales are final. An exception is made if you received a damaged item in the mail upon arrival. Please do not throw away the packaging and item. If the item came damaged, please send an email with a photograph of the damaged piece to [email protected]. A replacement will be sent. 

Do you ship internationally?

Yes, I do ship internationally. If you plan to spend $45 or more on your order, please contact me on here or direct message me on my socials to get a code to use at checkout for free shipping! 

Can I track my order?

When I personally ship your order, I will make sure to provide a tracking number.